Frequently Asked Questions
Have a question about payments, your account, various products, or anything in general? Check out the FAQs below and see if your question has an answer.
If your question doesn't appear on this page, feel free to send us a message via the Contact Us page.
Payments and Downloads
We reserve the right to refuse any refund requests. Please read our refund policy here.
After the payment has gone through, you’ll have a download link available in your My Downloads area (accessible via My Account).
Click on the "View – Download” button and you’ll be taken to a page where you can download your product.
If your product is a manually delivered product (such as our Massive Essential Collection Volume 1), then it will be delivered to you by email within 48 hours.
Please Contact Us with proof of purchase, your username and the product name in question and we will help you out.
No. All our products are digitally delivered.
Please visit the Login page and enter your email address underneath the "Lost Username/Password” heading.
We’re always on the lookout for new product developers. Please drop us a line via the Contact Us page and include a link to your music and any previous product development work you’ve done.
You may be interested in working on a product for our acclaimed Artist Series. Please contact us and we’ll get back to you.
1. Make sure you’ve got the latest version of the plugin.
2. Double-check that you’ve unzipped and saved the presets to the appropriate folder.
Yes. Every product on this website is 100% royalty free.
While we’re always looking for new opportunities, some synthesizers aren’t popular enough for the time and effort involved to create a sound set for them. We aim to supply presets for all popular software plugins.
Construction Kit/MIDI Libraries
Construction kits are built from individual MIDI and/or audio elements that work together to create a full section of music. They can be used to:
- Produce an original song
- Practice mixing, arrangement, and other production techniques
- Provide inspiration
Among various other things.
Yes. All MIDI files are 100% royalty free and able to be used unchanged in your own productions.
Our sample libraries are all in PCM WAV format and can be used in any software that supports that format.
Our templates are individually made for specific DAWs. While we do cater for a range of different DAWs, we aren’t able to port templates to other DAWs.
Unless explicitly stated otherwise, project files only come with the individual presets that have been used.
Our templates are 100% free meaning you’re able to draw inspiration from them and use certain elements. However, we strongly discourage people to repackage the template as an "original” and call it their own. The templates on sale at FSS are primarily educational products, and should be used as such.
Unless stated otherwise, our products are compatible with both Windows and Mac. Some products are designed for Windows or Mac-only applications (such as FL Studio and Logic Pro).
We’re always on the lookout for promotional opportunities. Please contact us and we’ll talk further.
At Freshly Squeezed Samples we aim to deliver the highest quality products possible. We only release products when we’re 100% satisfied with them.
No. However, we’re currently working on a sister website to Freshly Squeezed Samples which will, in fact, distribute third party products.
You may use and modify sounds in combination with other sounds within your musical compositions and productions, including film soundtracks, video productions, radio/TV programs or commercials, computer games, presentations, and more.
Read the license agreement for more details about how and where you can use the files included in our products.
No. The license we offer is non-transferable.